Each month we're taking you into the cockpit of Cargobot to see how it finds new ways to connect shippers and carriers across the United States.
This month, we're showing you how Cargobot’s real-time updates allow users to follow a load from the time it leaves to the moment it gets to the client. This isn't your standard updating system, either! Discover how Cargobot's meaningful data collection and analysis provide useful information to make smarter decisions in real-time.
We sat down with Carlos Quintero, a Shipper Representative at the company to get all the behind-the-scenes details.
A: "It helps to save time and also to improve operations stability - especially in terms of scheduling."
A: "We have automatic emails which are sent to the client when the location is updated by the carrier. Additionally, Shipper reps (like myself) send out manual emails that contain important documentation related to the load (BOL - Lumper - POD...etc)."
A: "That’s a great plus we offer to clients! With easily-accessible documentation, our (the shipper or the client) can know in real-time if the right product was shipped or not BEFORE it arrives at its destination. Users also gain the benefit of knowing if everything was received or if there is any rejection. Our system gives more opportunities to fix errors as they occur or to solve situations really fast!"
A: "We support the client during the whole process! We establish contact with the insurance companies as needed, with the carrier, and we stay in contact with anyone until an issue is resolved. That way the client doesn't have to take care of the details that can take a long time to resolve."
Cargobot is an organization focused on connecting shippers with certified nationwide carriers across the United States. The easy-to-use platform allows clients to find top-quality drivers at the best rates without the need for a middle man. Cargobot offers real-time tracking, electronic document storage, and around-the-clock support.
Our team of experts is ready to quote your load today! We'll respond to you in a timely manner. Simply choose what type of load you would like to move. Just fill out our contact form to get started!