Each month we're taking you into the cockpit of Cargobot to see how we find new ways to connect shippers and carriers across the United States.
This month, we're showing you how Cargobot’s shipper representatives support you throughout the entire load process. Have a question or concern? They're available 24/7 to ensure you stay on track and on time!
We sat down with Flavio Figueroa, one of Cargobot's Shipper Representatives, to get all the behind-the-scenes details.
Q: Explain Your Unique Role as Part of the Cargobot Team
"As a Shipper Representative, my role in Cargobot is to represent the client internally when presenting solutions to our client. I work directly with customers as an extension of the logistics department within Cargobot."
Q: How Do You Help Cargobot Users Go “More Direct?” in Their Daily Lives?
"What differentiates us from the rest of the trucking industry is transparency. As a shipper rep, I provide my clients with all the information and tools they need to get the best rates and the right carriers.
I also assist in keeping track of their shipments from start to finish. This is what enables our shippers and carriers to "go direct!"
Q: What is Your Proudest Moment when Assisting a Cargobot User?
"There are many proud moments! But if I had to choose one, it would be when a shipper I've been working with for some time tells me that we have helped them grow their business.
It is very rewarding to know that we are not only providing a service but also becoming a trusted partner in their business."
Q: What Excites You Most About the Future of the Company?
"Cargobot’s growth has been exponential in the past years. We are always improving in different areas, turning pain points into an opportunity to adapt and grow. That growth will continue, and that excites me the most."
Ready to Partner With Cargobot? Get Started Today!
Cargobot connects shippers with certified nationwide carriers across the United States. Our easy-to-use platform allows clients to find top-quality drivers at the best rates without needing a middle man. Cargobot offers real-time load tracking, electronic document storage, and around-the-clock support.
Our team of experts is ready to quote your load today! We'll respond to you promptly. Simply choose what type of load you would like to move. Just fill out our contact form to get started!
Learn more by visiting the Cargoblog and stay tuned with the latest industry happenings. You can also download the app on Android or iOS.
