5 Tips for Sales Agents to Navigate the Digital Industry Shift

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The world of technology is always changing and continues to make a significant impact on the freight industry. Staying up to date with these changes can play a crucial role in helping independent sales agents take advantage of the latest digital options. Learning how to transition into this new reality is a great way to gain a competitive advantage while reaching a wide range of clients.

Here are the top five tips for independent sales agents to help navigate the latest technology in the freight industry.

#1) Continually Invest in New Technology

One of the best ways to become a successful sales agent in the freight industry is to invest in new technology continually. Staying up to date with technology is a great way to boost productivity and enhance efficiency. 

Access to the latest video-conferencing technology, sales engagement software, and cloud computing make it possible for you to meet the needs of each customer better and gain an edge over competitors.

 Zoom Video Communications is one of the most popular options for online meetings, chat, and video conferencing. Zoom is a simple to use platform that also receives updates frequently to meet the needs of each user better.

#2) Keep a Constant Improvement Mentality

Staying satisfied with the status quo is a significant obstacle that limits the success of any business. Continually finding ways to improve is critical in helping your company stay up to date with the latest tech. 

Investing in analytic software is a great way to improve the supply chain and allow you to serve each client better. Taking the extra time to evaluate your business operations will enable you to find areas in need of improvement and make it much easier for your business to embrace technology. 

Developing the habit of always finding ways to improve can play a crucial role in adapting to the ever-constant changes in technology for the freight industry.

#3) Learn How to Use Business Analytics

Business analytics can play a key role in helping stay up to date with the latest trends and meet the ever-evolving needs of your customers in the shipping industry. 

All of this available data allows you to identify potential opportunities while also making it easier to manage existing accounts. Business analytic software will enable you to improve your customer service while also helping you meet short-term and long-term goals for your company. 

QAD Precision is one of the leading companies that focus on supply chain management software for businesses all over the world.

#4) Focus on Quick & Accurate Quoting

Many freight agents struggle with delivering fast quotes and accurate pricing due to the reliance of several third-party sources. However, using technology to consolidate these prices into an easy to read format allows a freight agent to deliver much faster and reliable quotes. 

Ultimately, this speeds up the entire process, as it will enable a client to get the shipment in transit and reach its final destination much quicker. Staying up to date with the ever-evolving costs of fuel, shipping demands, and the length of each destination is essential in providing quick and accurate freight quotes.

#5) Understand How to Manage Remotely

The rise of cloud technology has made it easy for freight agents to access all of their vital information in one location. Instead of continual office confinement, freight agents can access up to date information from any location with access to the internet. 

Real-time tracking and pricing information in the cloud makes it simple for freight agents to meet the needs of each customer better and ensure that the shipment reaches its destination on time.

Connect With Cargobot for the Latest Digital Trends in the Freight Industry

Cargobot is always a reliable source for the latest inland shipping and tech-related news. Our simple-to-use platform makes it easy for independent shipping agents to work directly with carriers. Real-time tracking, personalized local services, and unlimited earning potential make Cargobot a top choice for shipping agents.

Learn more about our company by visiting the Cargobot Academy, or you can download the carrier app on iOS or Android.

Reach out to us at any time, as we are always looking to connect with the best independent sales agents available in the domestic freight industry!